Returns & Exchanges

At Shaffer, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all Shaffer tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.